Suspension boule en osier

Shipping from Morocco

Processing time

1-3 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

This Privacy Policy describes how and when I collect, use and share information when you order from me or use my services via Etsy.com or its linked sites and services.
This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party service you may access through Etsy. You can read the Etsy Privacy Policy to learn more about the site's practices in this regard. 

1.  Personal Information Collected
The information I collect to process your order, you must provide me with certain information (that you have authorized Etsy to provide to me), including your name, email, mailing address, payment information, and a description of the product you are ordering. You may also choose to provide me with additional personal information by contacting me directly.

2. The legal basis for collecting, using and sharing personal information.
I have a number of legal bases for collecting, using and sharing your information, including:
to provide my services to you, for example when I use your information to process your order, resolve a dispute or provide customer service; when you have given me your explicit consent, which you may revoke at any time, for example by signing up for my newsletter ; if necessary to comply with a legal obligation, a legal ruling or in connection with a request from the court, such as keeping information about your purchases for tax purposes; and if necessary to serve my legitimate interests, in case these legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested and in my legitimate interest to improve those services; and 2) compliance with the Seller Rules and the Etsy Terms of Service. I use your information, if necessary, to comply with my obligations under the Etsy Seller Rules and Terms of Service.

3) Sharing Personal Information with Third Parties.
Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:
- Etsy. I share your information with Etsy when necessary to provide my services to you and to comply with my obligations under the Etsy Seller Rules and Terms of Service.
- Service Providers. I use certain trusted third parties to perform certain actions or provide certain services for my store - shipping companies, for example. I may need to share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with the law. I may need to collect, use, store and share your information if I have a good faith belief that it is necessary and reasonable to: (a) comply with legal process or governmental request; (b) enforce my agreements, terms and conditions or regulations; (c) prevent, investigate or respond to fraud or other illegal activity, or technical or security issues; or (d) protect the rights, property and safety of my customers or others.

4. How long I keep personal information
I retain your information only as long as necessary to provide my services to you and for the purposes set forth in my privacy policy. I may also need to retain this data to comply with legal and statutory obligations, resolve disputes and enforce my commitments. I generally retain it for a period of : 2 years.

5. Transfer of personal information outside of Europe
I may potentially store and process your information through third party hosts located in the United States or other countries. Therefore, I may transfer your personal information to a jurisdiction where the laws regarding data protection and governmental oversight are different from those in your country. If I need to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for doing so, as Google Cloud is Privacy Shield certified.

6. Buyers' rights regarding the use of their personal information, and contact information 
If you are a resident of certain territories, including the European Union, you have certain rights with respect to your personal information. Some of these rights apply generally, and others only in limited circumstances. These rights are described below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me. You can find my contact information below.
Modify, restrict, delete. You may also have the right to change your personal information, restrict my use of it or delete it. Other than in exceptional circumstances (such as if I need to retain my store data for legal reasons), I will generally delete your personal information upon request.
Objecting. You may object to (1) my processing of certain of your information for my legitimate interests and (2) the receipt of marketing messages from me after you have explicitly consented to receive them. In these cases, I will delete your personal information unless I have legitimate reasons for its continued use, or where it is required for legal reasons.
Complain. If you are a resident of the European Union and wish to express a concern about my use of your information (and without prejudice to any other rights you may have), you may do so to your local data protection authorities.
How to contact me:
Under the European Data Protection Act, I, Mehdi Benyaich, am the data controller with respect to your personal information. If you have any questions or concerns, you can contact me at my email artisanadream@gmail.com. You can also send me a postal mail to the address :
118, Marrakech Golf City - Prestigia Topaze, Marrakech. Morocco